Terms and Conditions

Last Modified: June 11, 2024

1. Acceptance of the Terms of Service

These Terms of Service are entered into by and between you and Smith Health Care LLC. (“Smith Health Care”, “Company”, “we” or “us”). The following terms and conditions (collectively, “Terms of Service”) govern your access to and service of https://www.succeedcourses.com/ (“Website”), including any content, application, functionality, product and services offered on or through the Website, whether as a registered user or guest.

Please read the Terms of Service carefully before you begin use of the Website. By browsing, using the Website, or by clicking to accept, consent, or agree to the Terms of Service when this option is made available to You, You accept and agree to be bound and abide by these Terms of Service.

If you do not want to agree to these Terms of Service, you must not access or use the Website.

Like many consumer contracts, these Terms of Service contain a mandatory arbitration provision and waiver of jury trial rights. Please read Section 18 to learn more.

This Website is offered and available only to users who are eighteen (18) years of age or older. Minors are prohibited from access to this Website. Any attempted purchase of a product or service by a minor shall be considered automatically declined and void.

In the event of purchase of our services or products, you agree that you shall not use our materials or products for any illegal or unauthorized purpose. If you are in a jurisdiction or territory in which access to the Website or its content is illegal, you must not access or use the Website. Smith Health Care bears no liability for your violation of applicable laws, and you assume risk of use of the Website.

By using this Website, you represent and warrant that you are of legal age to form a binding contract with Smith Health Care and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

2. Changes to the Terms of Service

Smith Health Care may revise and update these Terms of Service from time to time in its sole discretion. All changes are effective immediately upon posting to the Website and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes. You are expected to read these Terms of Service frequently when you access this Website so that you are aware of any changes, as they are binding on you.

3. Accessing the Website

We reserve the right to withdraw or amend this Website, and any product or service we provide on the Website, in our sole discretion, without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users.

You may be required to create a user account or otherwise register to access and use the Website. You agree to maintain confidentiality of your password and to not share it with any third party. We reserve the right to remove or terminate your account or to modify your username as we deem appropriate, in our sole discretion.

4. Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up to date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

5. Online Orders

When placing an order on our Website, you are offering to purchase our products, goods, and/or services.

We reserve the right to accept or reject any order at our own discretion. In the event of acceptance of your offer, you will receive a confirming email at the email address that you provide to us during checkout.

5.1 Payment Terms

All applicable prices are set forth alongside the goods, products, and services offered on the Website. They may differ from the prices offered elsewhere, either online or offline, for the same products and/or services. Such prices are subject to change at any time by us in our sole discretion. You will be responsible for the prices stated at the time of your transaction, as well as any: (i) sales, use, excise, and related taxes; and (ii) shipping and handling charges. Payment may only be made with a valid credit card, debit card, or use of a bona-fide third party electronic payment provider. At this time, our accepted credit cards include, but are not limited to, Visa, Mastercard, Discover, and American Express. By using any such card or payment provider, you represent and warrant that you have authority to make such purchase in the manner elected without violating any applicable law, rule, or regulation and that the account information you provide is accurate. Smith Health Care reserves the right to correct any pricing errors, even after the initial purchase order or fulfillment, and to limit or prohibit orders that appear to be placed by resellers, distributors, or dealers.

5.2 Shipping

If the product is eligible for shipment, we will ship your accepted order to you at the address you provide when making the order. You will be responsible for all associated shipping & handling charges. While we agree to use reasonable efforts to meet the shipping and delivery dates provided online, Smith Health Care shall not be responsible for any delays in shipments, nor for any third-party carrier delays that are beyond our control.

5.3 Returns, Damaged Packages and Cancellations

Smith Health Care does not offer returns or refunds after product orders are shipped. All products sold on the Website are sold “as-is.” Smith Health Care is not responsible for any lost, damaged, seized, or stolen packages. The Company is unable to change or modify an order once it has been placed on the Website or through other means. If you require change to an order, the Company may, at its election, cancel the order and provide a refund. The Company will dispute and pursue any fraudulent chargebacks for credit or debit card purchases.

Smith Health Care thoroughly inspects packages carefully prior to shipment and takes proper precautions to secure the product carefully during transit. We understand that damage may occur during shipment. Please check your shipment carefully upon arrival to ensure that it has not been damaged during shipping. Please notify us as soon as possible if it appears the packaging has been tampered with at drsam@succeedcourses.com.

Orders cancelled prior to shipping will receive a full refund. If Smith Health Care receives a cancellation request prior to shipping, the Company will cancel your order and process a refund to your original payment method. To cancel an order, please contact drsam@succeedcourses.com. Orders cannot be cancelled after shipment.

6. Discount Codes

Discount codes have no cash value. Discount counts cannot be redeemed for cash and cannot be combined with any other offers. Orders are limited to use of one discount code. Discount codes generally expire and are no longer valid for redemption ninety (90) days after their date of generation, but certain discount codes may have their own redemption period as specified in connection with the discount code itself. Unauthorized reproduction, resale, modification, or trade of discount codes is prohibited. Discount codes are void where prohibited, taxed, or restricted. Smith Health Care reserves the right to change or limit discount codes in its sole discretion.

7. No Substitute for Medical Advice or Care

The information on the Website or other materials we may provide to you are designed for educational purposes only and are not intended to be a substitute for informed medical advice or care. The information on the Website is intended to be for general information purposes only, and is in no way intended to create a provider-patient relationship as defined by state or federal law. This information should not be used to diagnose or treat any health problems or illnesses without consulting a doctor. You should always seek the advice of your qualified health care professionals with any questions or concerns you may have regarding your individual needs and any medical conditions. If you are pregnant, nursing, taking medication, or have a medical condition, you should consider consulting with a physician before using any of our products or services.

Your interactions with the Website are not intended to take the place of your relationship with your regular health care practitioners or primary care physician. Neither Smith Health Care, nor any of its subsidiaries or affiliates who may promote the Website or our products or services, shall be liable for any information or advice obtained from the Website. Smith Health Care does not recommend or endorse any specific tests, physicians, medications, products, or procedures. You acknowledge that your reliance on any information received through the Website is solely at your own risk and you assume full responsibility for all risks associated herewith.

Not for Emergencies

IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, YOU SHOULD DIAL “911” IMMEDIATELY.

Smith Health Care’s Website and products and services are not for medical emergencies or urgent situations. You should not disregard or delay seeking medical advice based on anything that appears or does not appear on the Website. If you believe you have an emergency, call 9-1-1 immediately.

You should seek emergency help or follow-up care when recommended by a physician or qualified healthcare provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment or modification.

8. Intellectual Property Rights

The Website and its contents, features, and functionality, including, but not limited to, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by Smith Health Care, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. These Terms of Service permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website.

All third-party intellectual property (including word marks, logos, and icons) referenced on the Website remain the property of their respective owners. Smith Health Care’s display or use of third-party trademarks does not indicate any relationship, sponsorship, affiliation, or endorsement between Smith Health Care and the owners of these trademarks. Nothing on the Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any third-party trademark. Any references on the Website to third party trademarks is solely to identify the corresponding third-party goods and/or services and shall be considered nominative fair use under the trademark law.

9. Copyright Infringement

Smith Health Care respects the intellectual property of others and expects our users to do the same. We take complaints of copyright infringement seriously and will respond to notices of alleged copyright infringement that comply with applicable law.

This Website qualifies as a Service Provider within the meaning of 17 U.S.C. § 512(k) of the Digital Millennium Copyright Act (“DMCA”). Accordingly, it is entitled to certain protections from claims of copyright infringement under the DMCA, commonly referred to as the safe harbor provisions. To that end, and in accordance with the DMCA, 17 U.S.C. § 512, Smith Health Care has implemented procedures for reporting instances of copyright infringement.

9.1 Reporting Claims of Copyright Infringement

If you are a copyright holder, or its authorized representative, and believe in good faith that content residing or accessible on or through our Website infringes your copyrighted work, you may submit a notice of copyright infringement by sending written notice of copyright infringement to our designated agent (“Agent”) electronically at drsam@succeedcourses.com.

Your notice of copyright infringement should provide the following information:

1. A direct link to any copyrighted work that you claim has been infringed and clear description of the copyrighted work that you claim has been infringed (if multiple copyrighted works are covered by a single notification, you may provide a representative list of such works);

2. A description of the material on our Website that you claim is infringing;

3. Information reasonably sufficient to permit us to locate the allegedly infringing material (please be as detailed as possible and provide web addresses (URLs) leading directly to the material);

4. Your contact information, including your address, telephone number, postal address, and an e-mail address;

5. A statement that you have a good faith belief that use of the copyrighted materials in the manner asserted is not authorized by the copyright owner, its agent, or the law;

6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or authorized to act on the copyright owner’s behalf;

7. A statement that the information in the written notice is accurate; and

8. Your physical or electronic signature (typing your full legal name is sufficient).

Please do not send any other information to our Agent. Please note that if you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. If you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

If notice is effective, we may forward the notice of copyright infringement or information contained therein, as well as the Complainant’s contact information, to the Servicer who posted the allegedly infringing content. Additionally, if we remove or disable access to the content pursuant to a valid DMCA notice, Smith Health Care will immediately notify the Servicer that the content has been removed or disabled.

9.2 Counter-Notification Procedures

If you believe that material you posted on the Website was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a "Counter-Notice") by submitting written notification to our copyright agent designated above. Pursuant to the DMCA, the Counter-Notice must include the following:

1. Your physical or electronic signature;

2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled;

3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address);

4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and

5. A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Website with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter-Notice.

Please be aware that if you knowingly and materially misrepresent that material or activity on the Website was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

9.3 Repeat Infringers

It is also the policy of Smith Health Care, in appropriate circumstances and in its sole discretion, to suspend or terminate the accounts of users who are repeat copyright infringers.

10. Prohibited Services

You may use the Website solely for lawful purposes and in accordance with these Terms of Service. You agree not to use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation, including, without limitation, any laws regarding the export of data or software to and from the US or other countries.

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

• To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter” or “spam,” or any other similar solicitation.

• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity, including, without limitation, by using e-mail addresses associated with any of the foregoing.

• To infringe the intellectual property rights of others.

• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

• Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.

• Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

• Use any manual process to monitor or copy any of the material on the Website or for any other unauthorized purpose without our prior written consent.

• Use any device, software, or routine that interferes with the proper working of the Website.

• Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful to the Website or its servers or databases.

• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

• Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

• Otherwise attempt to interfere with the proper working of the Website.

11. Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

12. User Content

We, including third party partners and our affiliates, may ask you for Feedback (as further defined below) on your experience with the Website and the services or products offered thereon. Smith Health Care shall become the owner of any reviews, comments, suggestions, or other feedback regarding the Website or services or products offered through the Website posted to the Website or on Smith Health Care’s social media pages (collectively, "Feedback") and it may share Feedback with any of its affiliates. Smith Health Care will not be required to treat any Feedback as confidential and will not be liable for any Feedback posted on the Website or elsewhere. Without limitation, Smith Health Care will have exclusive ownership of all present and future existing rights to the Feedback and will be entitled to use of the Feedback for any commercial or other purpose whatsoever, including to advertise and promote Smith Health Care, without compensation to you or any other person sending the Feedback.

To the extent that you decide to post any content (“User Content”) on the Website or on Smith Health Care’s social media pages, you agree that your User Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have written permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Smith Health Care all of the license rights granted herein. You acknowledge that you are responsible for whatever material you submit, and that you have sole responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright. Smith Health Care may refuse to accept or transmit User Content and shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your User Content.

13. Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of service for such websites.

14. Right of Termination

We may suspend or cancel your access to the Website, at our sole discretion, without notice or refund to you if you violate these Terms of Service. Your license to use the Website automatically terminates upon your termination from access. All provisions of these Terms of Service that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You acknowledge and understand that our rights regarding any content you submitted to the Website before your access being terminated, including Feedback, shall survive termination.

15. Disclaimer of Warranties

SMITH HEALTH CARE DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING,BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE. PRODUCTS ARE SOLD AS IS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

16. Limitation on Liability

IN NO EVENT WILL SMITH HEALTH CARE, ITS AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, AND ITS AND THEIR RESPECTIVE EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF SERVICE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some, or all, of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees, including reasonable attorneys' fees, arising out of or relating to your violation of these Terms of Service and incorporated Policies or your use of the Website, including, but not limited to, any infringement of a third-party’s intellectual property rights, any misuse of the products, materials, or services, any use of the Website's content, services, and/or products other than as expressly authorized in these Terms of Service or your use of any information obtained from the Website.

18. Dispute Resolution

In an effort to accelerate resolution and reduce the cost of any Dispute related to, or arising out of, these Terms of Service and incorporated Policies, you agree to first attempt to negotiate in good faith any Dispute informally for at least sixty (60) days with Smith Health Care before either party institutes any arbitration. The negotiation period begins upon receipt of written notice by the party raising the Dispute. Notice may be sent via electronic mailing to drsam@succeedcourses.com. You consent to receipt of notice from the Company via electronic mailing to your email address provided to Smith Health Care during checkout on the Website.

If the Dispute cannot be resolved by negotiations, either party may elect to have the Dispute finally and exclusively resolved by submission to binding arbitration. Any election to arbitrate by one party shall be final and binding on the other. This arbitration provision limits your and Smith Health Care’s ability to litigate claims in court and to have the Dispute heard by a jury. You and Smith Health Care are waiving the right to trial by jury. Arbitration shall be commenced and conducted by JAMS, pursuant to its Comprehensive Arbitration Rules (available on the JAMS webpage). Arbitration proceedings shall be instituted in the state of Texas.

19. Governing Law

These Terms of Service will be governed and interpreted pursuant to the laws of Texas, United States of America, notwithstanding any principles of conflicts of law. You specifically consent to personal jurisdiction in Texas in connection with any dispute between you and us arising out of these Terms of Service or pertaining to the subject matter hereof. No arbitration, lawsuit, or other proceeding shall be instituted in any forum but for the state of Texas, county of Dallas.

20. Force Majeure

The Company shall not be liable for any failure to perform obligations hereunder where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

21. Waiver and Severability

No waiver of or by Smith Health Care of any term or condition set forth in these Terms of Service or Policies shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Smith Health Care to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service and Policies will continue in full force and effect.

22. Entire Agreement

These Terms of Service, along with any posted policies on the Website, constitute the sole and entire agreement between you and Smith Health Care and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Website and services thereon.

23. Assignment

The Terms of Service and Policies are not assignable, transferable, or sublicensable by You except with Smith Health Care’s prior written consent. Any assignment in violation of this section shall be null and void. Smith Health Care may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.

24. Questions, Comments, and Concerns

This website is operated by Smith Health Care. Feedback, comments, requests for technical support and other communications relating to the Website should be directed to: drsam@succeedcourses.com.

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